Landlords and agents in Sutton

For landlords and letting agents in Sutton we clean voids between tenancies, turn round short-notice check-outs, and work to the inventory rather than to a generic checklist.

Pricing

The same published fixed prices as tenants pay: studio £156 to four bedrooms £425. No trade markup and no trade discount, so nobody is subsidising anybody.

How we work with agents

Keys collected and returned to the branch where that is easier than meeting at the property. The invoice goes to whoever instructs us, and we photograph the finished clean room by room so there is a record on file if the check-in is weeks later.

Repeat voids

If you manage a portfolio and want the same crew on every turnover, say so. The second clean of the same property is always quicker than the first, and the same crew remembers which cupboard door sticks.

Much of the town-centre stock is 1960s and 1970s purpose-built flats with a single small lift and no loading bay, so kit is carried through a communal entrance rather than parked at a front door.

See also the carpet and oven add-ons, which agents ask for most.

Questions we get asked

Can you collect keys from our branch?

Yes, and return them the same day. On a void that is usually easier for everyone than meeting a contractor at the property. We photograph the finished clean room by room and send it with the invoice, so there is a record on file if the check-in is three weeks later and a tenant queries the state of it.

Do you do a trade discount?

No, and no trade markup either. Agents pay the same published prices tenants pay, £156 for a studio up to £425 for four bedrooms. A discount has to come out of somewhere, and in this trade it comes out of the hours spent in the property. We would rather keep the hours and keep the work.

Can you turn a void round at short notice?

Often the same week, sometimes the next day. Tell us the check-in date and the state the property is in and we will be straight about whether it is achievable. Where building dust has to come out first, that is a separate job and we price it separately instead of pretending a standard void clean covers it.

We manage forty properties. Can we keep the same crew?

Where the diary allows, yes, and it is worth asking for. The second clean of the same property is quicker than the first, because the crew already knows which cupboard door sticks and where the stopcock lives. Invoicing goes to whoever instructs us, monthly if that suits your accounts better than job by job.